Shipping & Returns
Last updated: May 2025
Shipping Options
📦
Standard
Free from $50
5 to 8 business days
Under $50: $4.90
⚡
Express
Free from $200
2 to 3 business days
Under $200: $9.90
Delivery Zones
Metropolitan France5-8 business days
Germany, Austria6-9 business days
Switzerland6-10 business days
Belgium5-8 business days
United States7-12 business days
United Kingdom7-10 business days
Delivery times are indicative and run from the shipping confirmation.
Order Tracking
Once your order is shipped, you will receive an email with a tracking number. If you have a problem, contact our support: contact@sleepandrest.com
Return Policy — 30 nights satisfied or refunded
✓30-night trial
✓Return within 30 days of receipt
✕Return shipping costs at customer's expense
✓Unused product required
✕Hygiene products not returnable after opening
✓Refund within 5 to 10 business days after receipt
For hygiene reasons, opened or used products cannot be returned.
How to initiate a return:
- Contact us at retours@sleepandrest.com with your order number
- We send you return instructions within 24 hours
- Send back the unopened product in its original packaging
- Refund processed within 5 to 10 business days after receipt
Contact
Returns email : retours@sleepandrest.com
Support email : contact@sleepandrest.com
Address : Sleep & Rest, 77 boulevard Bessières, 75017 Paris
Hours : Monday – Friday, 9am – 6pm