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Privacy Policy

Last updated: May 2025

1. Data Controller

Company : Sleep & Rest

Address : 77 boulevard Bessières, 75017 Paris, France

Email : privacy@sleepandrest.com

2. Data Collected

We collect the following data:

  • Identification data: first name, last name, email address
  • Delivery data: postal address, phone number
  • Payment data: processed directly by Shopify (we do not store any banking data)
  • Browsing data: technical cookies, pages visited, session duration
  • Order data: purchase history, products ordered

3. Purposes of Processing

Order processing

Managing, tracking and delivering your orders.

Customer support

Responding to your support requests and complaints.

Newsletter

Sending promotional emails if you have consented.

Service improvement

Analysing browsing data to optimise our website.

Legal obligations

Retaining invoicing data for 10 years.

4. Legal Basis

The processing of your data is based on: the execution of the sales contract (orders), your consent (newsletter, non-essential cookies), and our legal obligations (invoicing).

5. Data Retention

  • Order data: 10 years (legal requirement)
  • Inactive customer data: 3 years after last contact
  • Newsletter: until unsubscription
  • Cookies: maximum 13 months

6. Your Rights (GDPR)

In accordance with GDPR, you have the following rights:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw your consent at any time

To exercise these rights, contact us at: privacy@sleepandrest.com

You also have the right to lodge a complaint with your national data protection authority.

7. Data Sharing

Your data may be shared with our technical service providers:

Shopify Inc.

E-commerce platform and payments

Canada/USA

Vercel Inc.

Website hosting

USA

These transfers are governed by standard contractual clauses compliant with GDPR.

8. Cookies

We use technical cookies (necessary for the website to function) and analytical cookies. You can manage your preferences through your browser settings.

9. Contact

For any questions regarding this policy: privacy@sleepandrest.com